Privacy policy

Privacy Policy

Your privacy is fundamental to us. This Privacy Policy explains how we gather, manage, and protect the personal information you provide while interacting with our website and services.

1. Information We Collect

We may collect information you provide directly or that is automatically collected during your use of our website:

  • Personal Information: Name, email address, phone number, and mailing address

  • Payment Information: Details necessary to process transactions securely

  • Technical Information: IP address, browser type, device information, and operating system

  • Usage Information: Pages visited, clicks, and actions taken to help improve site functionality

2. How We Use Your Data

We use your information to:

  • Process requests and provide support efficiently

  • Send important notifications or updates

  • Enhance website performance, functionality, and content

  • Meet legal, regulatory, and security obligations

3. Data Sharing

We do not sell, trade, or rent your personal data. Limited sharing may occur with trusted service providers to support operational needs, such as:

  • Payment processing and verification

  • Hosting, analytics, and technical support

  • Security monitoring and fraud prevention

All partners are legally required to maintain confidentiality and use data solely for approved purposes.

4. Data Retention

Your personal data is kept only as long as necessary to fulfill operational or legal requirements. Once no longer needed, it is securely deleted or anonymized.

5. Cookies & Tracking Technologies

Cookies and similar tools are used to improve navigation, analyze performance, and personalize content. You can manage cookie settings through your browser, though some features may be affected if disabled.

6. Security Measures

We employ technical, administrative, and organizational safeguards to protect your data. While we take security seriously, no system connected to the internet can be entirely risk-free.

7. Your Rights

Depending on applicable law, you may:

  • Access your personal information

  • Request corrections or updates

  • Request deletion or restrictions on processing

  • Withdraw consent for specific processing activities

Requests can be submitted via the email below.

8. Policy Updates

This Privacy Policy may be revised periodically. All updates will be posted on this page with a new effective date.

9. Contact Us

For privacy inquiries or requests regarding your personal data, please contact:
📧 inquiry@gloyterra.fr